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Frequently Asked Questions (FAQ)
Frequently Asked Questions (FAQ)
EOON Care understands that families often have questions about care options, safety, and how services work. Below are some of the most common questions we receive.
If your question is not listed here, you can contact us directly.
👉 Chat with EOON Care on WhatsApp
About EOON Care
About EOON Care
1. What is EOON Care?
1. What is EOON Care?
EOON Care provides home, hospital, and residential care support for older adults in Nigeria.Â
Our services help families ensure their loved ones receive safe, compassionate care - either at home or in a supervised setting.
2. Who are your services for?
2. Who are your services for?
EOON Care supports:
Older adults living alone
Seniors with health conditions
Parents whose children live abroad
Individuals recovering from illness or surgery
Families needing regular welfare checks
3. What services do you offer?
3. What services do you offer?
We provide a range of services depending on the needs of the client, including:
Home welfare visits
Medication reminders
Blood pressure monitoring
Companionship and wellbeing support
Daily monitoring
Live-in caregivers
24-hour care arrangements
Families Living Abroad
Families Living Abroad
4. Why do families living abroad choose EOON Care?
4. Why do families living abroad choose EOON Care?
Many families living abroad worry about the wellbeing of ageing parents in Nigeria.
EOON Care helps provide reassurance by offering:
regular visits to check on older relatives
monitoring of wellbeing and safety
companionship and support
updates to families abroad
This allows families to stay connected and informed even when they cannot be physically present.
5. I live abroad. Can I arrange care for my parent in Nigeria?
5. I live abroad. Can I arrange care for my parent in Nigeria?
Yes.Â
EOON Care regularly works with families living overseas who want trusted support for parents or relatives in Nigeria.
We guide families through the care options and provide regular updates so they remain informed about their loved one’s well-being.
👉 Chat with EOON Care on WhatsApp
6. Do families living abroad receive updates?
6. Do families living abroad receive updates?
Yes.Â
Families receive regular updates through WhatsApp or phone, helping them stay informed about their loved one’s wellbeing and care needs.
This is especially helpful for families who live outside Nigeria.
7. Can EOON Care help families who live outside Nigeria?
7. Can EOON Care help families who live outside Nigeria?
Yes.Â
Many families who use EOON Care live abroad and want reliable support for their parents or relatives in Nigeria.
EOON Care works with families in the UK, United States, Canada, and other countries, providing regular communication so that families remain informed about their relative’s wellbeing and care needs.
If you live abroad and need support for a parent or family member in Nigeria, we can guide you through the available care options.
👉 Chat with EOON Care on WhatsApp
Where We Operate & Who Provides CareÂ
Where We Operate & Who Provides CareÂ
8. Where do you operate?
8. Where do you operate?
Our primary service area is Owerri and surrounding communities in Imo State.
Caregivers may also be available in Lagos and Abuja, depending on the arrangement.
9. Are your caregivers trained?
9. Are your caregivers trained?
Yes.
Caregivers working with EOON Care receive guidance and training in:
safe caregiving practices,Â
dignity in care,Â
communication with families.Â
Care is supervised to ensure standards are maintained.
 10. Is EOON Care run by healthcare professionals?
 10. Is EOON Care run by healthcare professionals?
EOON Care was founded by Nene Obibi-Mordi, a Registered Nurse with UK healthcare experience, bringing professional standards and compassionate care to families in Nigeria
Care Services & SituationsÂ
Care Services & SituationsÂ
11. Can EOON Care check on my parent if they live alone?
11. Can EOON Care check on my parent if they live alone?
Yes.
EOON Care provides regular home visits and wellbeing checks for older adults who live alone.
During visits, caregivers may:
check the client’s wellbeing
monitor basic health indicators such as blood pressure
provide companionship
ensure the home environment remains safe
Families also receive updates about how their loved one is doing.
12. Can EOON Care support someone after hospital discharge?
12. Can EOON Care support someone after hospital discharge?
Yes.
EOON Care can help support individuals recovering after hospital discharge, surgery, or illness.
Support may include:
medication reminders
mobility support
assistance with daily routines
monitoring recovery progress
communication with family members
13. Can EOON Care accompany my parent to hospital appointments?
13. Can EOON Care accompany my parent to hospital appointments?
Yes.
Depending on the care arrangement, caregivers can assist with:
accompanying clients to hospital or clinic appointments
supporting communication with healthcare professionals
helping clients return home safely after appointments
14. Can EOON Care help if my parent has dementia or memory problems?
14. Can EOON Care help if my parent has dementia or memory problems?
EOON Care can support individuals who experience:
memory decline
confusion
reduced independence
Care plans are adjusted to provide appropriate supervision and support while maintaining dignity and comfort.
15. Can EOON Care provide overnight care?
15. Can EOON Care provide overnight care?
Yes.
Depending on the needs of the client, care options may include:
overnight supervision
live-in caregivers
24-hour care arrangements
These options are discussed during the care assessment.
16. What if my parent refuses care?
16. What if my parent refuses care?
This is a common situation.
EOON Care approaches this sensitively by:
listening to the client’s concerns
respecting their dignity and independence
gradually building trust with the caregiver
In many cases, once the older person becomes comfortable with the caregiver, they begin to accept support more easily
Reliability & Care QualityÂ
Reliability & Care QualityÂ
17. What happens if the caregiver is unavailable?
17. What happens if the caregiver is unavailable?
EOON Care works to ensure continuity of care.
If a caregiver is unavailable due to illness or leave, a replacement caregiver can be arranged so that care continues without interruption.
18. Can care plans be adjusted over time?
18. Can care plans be adjusted over time?
Yes.
Care needs may change over time.
EOON Care regularly reviews care arrangements and can adjust services if additional support becomes necessary.
19. How do you protect the dignity and privacy of clients?
19. How do you protect the dignity and privacy of clients?
Respect and dignity are central to EOON Care services.
Caregivers are expected to:
respect client preferences
maintain confidentiality
communicate respectfully
support independence wherever possible
20. What makes EOON Care different from hiring domestic help?
20. What makes EOON Care different from hiring domestic help?
While many families rely on domestic help, EOON Care focuses specifically on structured elderly support services.
Key differences include:
caregivers trained in elderly care practices
professional supervision
structured care plans
communication with families
wellbeing monitoring
This approach helps ensure safer and more consistent care.
Pricing & Getting StartedÂ
Pricing & Getting StartedÂ
21. How much does care cost?
The cost of care depends on:
the level of support required,Â
the frequency of visits,Â
the type of care provided.
EOON Care offers options such as:
regular home visits
daily support
live-in caregivers
24-hour care arrangements
Pricing is discussed after a short care assessment so we can recommend the most appropriate support.
👉 Chat with EOON Care on WhatsAppÂ
21. How do we start care?
21. How do we start care?
Starting care is simple.
Contact EOON Care
Complete a short care assessment
Agree a care plan
Care begins
22. How quickly can care start?
22. How quickly can care start?
Once the assessment is complete, services can often begin within a few days, depending on the type of care required.
Still have questions?
👉 Chat with EOON Care on WhatsApp
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